A delegation representing the ï¿½Excellence Teamï¿½ from the Environment Agency - Abu Dhabi (EAD) has recently paid a visit to the Abu Dhabi Food Control Authority (ADFCA). The visit aimed to look at the best practices used at ADFCA with regards to important matters such as strategic planning, performance management, human resources, staff and excellence in customer service.
The delegation included several department managers, administrative staff, technicians and consultants of EAD. Eng. Thamer Al Qasimi, Acting Executive Director of strategic planning and performance management at ADFCA met the representatives in addition to several staff members.
The meeting involved a number of presentations on the organizationï¿½s excellence in strategic planning and performance management, human resources and customer service. Points of views were shared to exchange experiences within distinct institutions in the emirates.