The Abu Dhabi Food Control Authority (ADFCA) has received a delegation from Khalifa Fund for Enterprise Development (KFED) to conduct a benchmarking on the best practices implemented by the authority's various departments to achieve institutional development. This reflects ADFCA's keenness to exchange knowledge, expertise and practical skills with distinguished bodies to achieve institutional excellence.
The delegation was briefed on the authority's organizational structure, key operations, e-systems, quality, environment, health and safety management, and corporate governance. They also were introduced to the most important tips for development based on previous experiences.
The authority's team made a presentation on the most important information and services that would raise the quality of internal and external services it provides to customers to meet the requirements and directions of the government. Through its services, ADFCA seeks to achieve its vision to be an internationally recognized food and agriculture organization by implementing comprehensive management systems according to the international standards.
In addition, the authority strives to raise awareness about the environmental, health and safety conditions of food facilities operating in the Emirate of Abu Dhabi by supervising compliance with the local requirements and legislations, as well as ensuring the effectiveness of the authority's risk management and business continuity through coordination with local and federal bodies.
The delegation hailed ADFCA's distinguished efforts to advance the institutional performance and improve the quality of its services and operations. They also commended the authority's efforts to encourage its staff to innovate by receiving their proposals through effective channels.
ADFCA is keen to coordinate with strategic partners and stakeholders to implement joint integrated programs and projects according to unified plans meet the needs of stakeholders and orientations of the emirate.
It also seeks to ensure its operations and procedures are aligned with its strategy, update that strategy according to results of corporate performance management systems' reports, and improve its internal operations using the applicable institutional quality systems.